Installing an eSIM on your iOS device is a straightforward process that ensures you stay connected during your travels. This guide provides detailed instructions to help you set up your eSIM efficiently.
Table of Contents
Before You Start
Kindly check the following items before proceeding.
Device Compatibility: Ensure that your device supports eSIM.
Carrier-Unlocked: Ensure that your device is not carrier-locked to any provider.
Stable Connection: Downloading an eSIM profile from the server requires a stable connection. Otherwise, the eSIM installation will not work as intended.
Have a Data Plan: You will need to have a data plan with us. We're running a limited-time promotion where you can get a free 500MB global eSIM just for signing up!
Eskimo eSIM Direct Installation on iOS
One of the benefits of using Eskimo eSIM is our Direct Installation. However, your device must be updated to iOS version 17.4 or later.
- Open the Account page and click on How to Install eSIM.
- Click Install eSIM.
- Click Allow -> Continue -> Done.
- Next, select Primary for the Default Line and for iMessage and FaceTime.
- If you're ready to connect now, select Eskimo for Mobile Data. Or, you can select it later. Next, disable Data Switching.
- Finally, click on your Eskimo eSIM. Go to "Mobile Plan Label" and type "Eskimo."
We have also prepared a Direct Installation video guide. You can also download the video to view it even when you're offline.
QR Code eSIM Installation on iOS
Scanning a QR code is the most common method for eSIM installation. It's still the industry standard even in Q2 2025.
Kindly note that you need a second device to display the QR code.
- Go to Settings and open Mobile Service.
- Click on Add eSIM. If you don't see this option, then your iOS device is not eSIM compatible.
- Find your QR code sent to your registered email or by going to our in-app Data or Account page -> How to Install eSIM -> download your eSIM QR Code -> Scan QR Code.
- Label the eSIM "Eskimo" when prompted.
- Next, select Primary for the Default Line and for iMessage and FaceTime.
- If you're ready to connect now, select Eskimo for Mobile Data. Or, you can select it later. Next, disable Data Switching.
Manual eSIM Activation on iOS
This method is less common but is perfect for you if your iOS device is not updated to version 17.4 and newer, and/or if you do not have a second device to display your eSIM QR code.
- Go to Settings and open Mobile Service.
- Click on Add eSIM. If you don't see this option, then your iOS device is not eSIM compatible.
- Select Enter Details Manually. Your SM-DP+ Address and Activation Code is also sent to your registered email and can be found by going to our in-app Data or Account page -> How to Install eSIM -> go to Manual tab -> copy the SM-DP+ Address and Activation Code.
- Label the eSIM "Eskimo" when prompted.
- Next, select Primary for the Default Line and for iMessage and FaceTime.
- If you're ready to connect now, select Eskimo for Mobile Data. Or, you can select it later. Next, disable Data Switching.
We have also prepared a QR code and Manual installation video guide for reference. Feel free to download the video, so you can refer to the step-by-step anytime.
Settings to Use Eskimo eSIM
To get connected, make sure you are within our network coverage and have the correct data plan.
- Mobile Data: Go to Settings -> Cellular -> Tap Mobile Data -> Select Eskimo. Ensure that you have disabled Data Switching. This prevents your device from trying to connect with your other SIM cards or eSIM profiles. This should also help to avoid accidental roaming charges on your Primary SIM card.
- Data Roaming: Go to Settings -> Cellular -> tap on Eskimo eSIM -> toggle on Data Roaming.
Switching Back to Primary SIM Card or eSIM
You just have to undo most of the steps above, mainly:
- Mobile Data: Go to Settings -> Cellular -> Tap Mobile Data -> Select your Primary SIM card. Ensure that you have disabled Data Switching. This prevents your device from trying to connect with your other SIM cards or eSIM profiles.
- Data Roaming: Go to Settings -> Cellular -> tap on Eskimo eSIM -> toggle off Data Roaming. You can also choose to toggle off Eskimo eSIM to deactivate it indefinitely.
You should be able to continue using your main SIM card/eSIM profile just like before.
FAQs
Can I install my Eskimo eSIM before traveling?
Yes, you can install your Eskimo eSIM anytime you'd like. The best time will be before your trip, as you need a reliable internet connection to install your eSIM successfully.
Will my eSIM data plan start after installation?
That's the neat part! No, it doesn't. Eskimo eSIM will only start the 2-year data validity upon connecting to a supported network.
Should I only start roaming during my travel?
If you are within our network coverage, you can try connecting to our local partner network before you travel. Once you get connected, remember to revert to your Primary SIM/eSIM until you arrive at your destination. This will give you the reassurance to configure the right settings to use Eskimo.
What if I can't get connected?
Please keep in mind that your device will need a few moments to latch onto the correct network. If you need further assistance, our team will be happy to help, and you can get in touch with us via our in-app live chat or email at support@eskimo.travel.
Can I use Eskimo eSIM for voice calls and SMS?
Eskimo eSIMs are data-only plans. For voice calls and SMS, you can use internet-based applications like WhatsApp, Skype, or FaceTime, which utilize your data connection.
Should I keep my Primary SIM/eSIM enabled?
Yes, if you need to receive OTP via SMS on your main mobile number. Besides that, disabling your Primary SIM/eSIM means completely eliminating the possibility of incurring roaming charges.
Do I need to tweak my settings if I use Eskimo eSIM in different countries?
Your device will take a few moments to search for the correct partner network. In most cases, you will not need to make any changes to your settings.
What should I do if I encounter issues during eSIM installation?
It depends on the error message or issue that you're facing. We have gone into some of the common iOS eSIM installation issues in another article.
Can I transfer my Eskimo eSIM to another device?
Yes, but it requires manual removal of your Eskimo eSIM. We also have made a guide to transfer your eSIM from an iOS device.
Does Eskimo eSIM support 5G networks?
We offer LTE (4G) connectivity, but rest assured, LTE (4G) is still delivering high-speed mobile data for your travel needs.