Eskimo is excited to finally introduce our new Singapore eSIM data plan, tailored for anyone needing reliable and fast mobile connectivity across the city-state; perfect for your visit or transit.
But before you dive in, here’s what you need to know: purchasing a Singapore eSIM requires identity verification. This is a requirement by the Infocomm Media Development Authority (IMDA), Singapore’s telecommunications regulatory board.
Eskimo is a Singaporean company, and we are required to adhere to the local regulations. Singapore enforces strict mobile service regulations to prevent fraud and ensure network security. To comply with IMDA regulations, all eSIM users must complete electronic Know-Your-Customer (eKYC) verification before purchasing our Singapore eSIM data plan.
This process helps protect mobile infrastructure from misuse and ensures each SIM is tied to a verified individual.
To purchase and activate your Singapore eSIM, the following documents are required depending on your residency status:
Both methods are secure and comply with local privacy standards. Once verified, you’ll be able to activate your eSIM plan and enjoy instant connectivity across Singapore.
To celebrate the occasion, we have prepared a one-time, limited discount code: enjoy 50% off any of our Singapore eSIM plans!
For your convenience, we will be sending the promo code directly straight to your account! What you will need to do:
The following details can also be found in the Eskimo App.
The process is straightforward:
All plans come with long validity, flexible activation, and coverage throughout Singapore, including Changi Airport, Marina Bay, Orchard Road, and Sentosa.
Unfortunately, you won’t be able to purchase or use the Singapore eSIM without completing the identity verification process.
This is not something Eskimo can bypass. The requirement is imposed by the IMDA and applies to all local telcos. Your data and identity are handled securely and are only used for regulatory compliance.
Regardless, eKYC is only required for Singapore data plan. You can continue using other data plans as per normal.
Is eKYC required for all Singapore eSIM users?
Yes, eKYC is mandatory for all Singapore data plans due to IMDA regulations.
I’m just visiting Singapore. Do I still need to verify my identity?
If you do not intend on using Eskimo's Singapore data plan, you won't have to verify your identity.
What if I don’t have a Singpass?
Only Singapore citizens and permanent residents can use Singpass. Foreigners must use their passport to complete the eKYC.
How long does eKYC verification take?
It typically takes less than 5 minutes if all documents are clear and valid.
Can I use the same eSIM again when I return to Singapore later?
Yes, your data is valid for up to 2 years, and any leftover data will be reset to 2 years if you purchase any of our data plan.